White & Fig

Beautiful Details, Unique Goods, and Simple Gifting

Frequently Asked Questions

If you have any further questions, or need any additional assistance, don't hesitate to contact us anytime via email. 



Why haven't I received any emails confirming my order or shipping information?

You should receive an email from us confirming your order and another one when your order ships containing your tracking information. Be sure to check your spam folder. If you have any questions regarding your order, feel free to email us at whiteandfig@gmail.com or check your account if you created one upon checkout.  

How long will it take for my order to arrive?

We ship Priority Mail via USPS which typically takes 2-3 business days. It may take longer during high-volume times such as holidays. The tracking number you received should help you to verify an expected arrival date. 

Do you ship outside the U.S.?

We currently only ship within the U.S. 

What is your Return Policy?

We are happy to work with you regarding any goods you have received by emailing us at whiteandfig@gmail.com

For our details and our complete policy please see our SHIPPING & RETURNS page by scrolling to the bottom of the site.